Townhouse Grand Inn
353, Near, Shopprix Mall Rd, Sector 4, Vaishali, Ghaziabad, Uttar Pradesh 201012, India
https://www.oyorooms.com/20150/?utm_source=Google&utm_medium=GMB
The reviews about the hotel consistently highlight a deeply negative experience, characterized by poor service, hidden charges, and general unprofessionalism. Guests report being charged additional fees ranging from ₹800 to ₹1600, despite having made full bookings through OYO or Goibibo. This bait-and-switch strategy has led to frustration, especially among first-time travelers who felt deceived.
The hotel’s staff is described as rude, uncultured, and unhelpful, creating a hostile environment for guests. Many reviewers note dirty rooms and malfunctioning amenities, such as non-working geysers, which added to their disappointment. The overall sentiment echoes a warning: potential guests are advised to steer clear of this establishment to avoid a regrettable stay.
Multiple reviewers shared similar experiences, noting their struggles with the management’s refusal to honor bookings or provide refunds, leaving some guests without accommodation despite prior confirmations. There are also accusations of misinformation regarding room availability and pricing, exacerbating the sense of a scam.
Overall, the hotel has been labeled a pitiful choice, with numerous patrons vowing never to return or book through OYO again, reflecting a significant crisis of confidence in the hotel’s integrity and service quality.
Rating: 3.1
Rated count: 264
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- Published: July 20, 2025
