New Haldiram’s – Spice Mall
Shop No. 108-109, Spice World Mall, Town Centre, Sector 25A, Noida, Uttar Pradesh 201301, India
The reviews for Haldiram’s at Modi Mall present a stark contrast in experience, with many customers expressing significant dissatisfaction. The primary grievance revolves around the “Drop the Q” ordering system, intended to enhance convenience but instead causing confusion and delays. Reviewers reported issues such as orders taking an excessive 30 minutes to arrive, with only partial deliveries and no clear communication from staff regarding the status of their orders. Many noted the place being understaffed, especially during peak hours, which exacerbated the chaos.
The food quality did receive some positive mentions, with customers appreciating dishes like puri bhaji and the North Indian thali. However, the delays overshadowed these positives, leading to frustration about service times and billing confusion, particularly with the separate sweet counter.
While the ambiance and budget-friendly pricing were acknowledged, reviewers recommended avoiding peak times to mitigate crowd issues and long waits. Instances of rude customer service from certain staff members added to the disappointing experience for some patrons. Overall, the consensus is that despite the potential for good food, the service inefficiencies and staff behavior significantly detract from the dining experience.
Rating: 4.2
Rated count: 7552
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- Published: July 22, 2025
